This page contains our full User Agreement. You may wish to print this page for reference.

This Agreement sets forth the terms and conditions for your use of this Messages On Hold website. Your use of this site constitutes your agreement to these terms and conditions.

This Agreement (the "Agreement") is between you and Messages On Hold with its offices at 21 Moore Street, East Perth, WA 6004 Australia.

Subscribing to the newsletters on this website or making any other user registration indicates your agreement to the terms and conditions set forth here.

Our commitment to your privacy

Messages On Hold abides by Australia’s National Privacy Principles and is committed to respecting your right to privacy and your right to control the accuracy of your personal information.

We are committed to protecting your privacy in all your dealings with us: when you contact us, visit our websites, respond to one of our surveys or promotions, buy something from us or share your experiences with us.

This is Kym’s first book but he is always on the lookout for great customer service stories. If you have a story that you think is worthy of inclusion in a future edition or would like to provide feedback on this edition, please let us know by phone, fax, post or email.

The Future IS Customer Service (BOOK) Price: $29.00 Quantity:

The Future IS Customer Service (DVD) Price: $249.00 Quantity:

The Future IS Customer Service (CD Auido) Price: $69.00 Quantity:

World's Greatest Telephone Techniques (DVD) Price: $199.00 Quantity:

World's Greatest Telephone Techniques (CD) Price: $59.00 Quantity:

The Future IS Customer Service Complete Package Price: $285.00 Quantity:

Total Customer Service Package Price: $465.00 Quantity:

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