This is Kym’s first book but he is always on the lookout for great customer service stories. If you have a story that you think is worthy of inclusion in a future edition or would like to provide feedback on this edition, please let us know by phone, fax, post or email.

	Phone:
	08 9260 4572 (Australia)
	+61 8 9260 4572 (Elsewhere)
	Fax:
	08 9260 4493 (Australia)
	+61 8 9260 4493 (Elsewhere)
	Email:
	stories@kymillman.com
	Post:
	PO Box 8214, Perth Business Centre, WA 6849 Australia